Business Support Executive

Job Title: Business Support Executive
Location: Moulton Park Industrial Estate, Northampton
Salary: From £27,500
Job Type: Full-Time | Permanent (Hybrid available post probation)

About Us

Millbrook Business Finance, part of the Millbrook Group, is one of the UK’s fastest-growing commercial finance brokerages — arranging over £50M annually across business loans, asset finance, and more. With a young, ambitious culture and a reputation for innovation, we’ve earned industry recognition including Best Equipment Finance Provider to Work For (Asset Finance Connect Awards) and Cashflow Broker of the Year (NACFB Awards).

We’re proud to be known for both our results and our workplace. Our Business Finance Division is the engine room of Millbrook — helping SMEs across every sector access fast, flexible, and strategic funding.

From asset finance to business loans, merchant cash advances, refinancing, and government-backed growth schemes, we support UK businesses with the capital they need to grow, invest, and thrive.

 

The Role:

The Business Support Executive plays a vital role in supporting Millbrook’s operations and ensuring that deals are managed efficiently from proposal through to payout. The role coordinates proposals to our panel of lenders, checks deals against lender appetite and criteria, and manages the payout process, including producing accurate lender documentation. The Business Support Executive works closely with the sales and underwriting teams to maintain smooth workflows, compliance, and excellent client service.

 

What you’ll do:

1. Proposal & Lender Coordination

• Send proposals to the panel of lenders in line with internal processes and client requirements.

• Check all deals against lender appetite, criteria, and risk policies before submission.

• Track proposal responses and support sales teams with updates and next steps.

2. Deal Processing & Payouts

• Manage the end-to-end payout process, ensuring accuracy, compliance, and efficiency.

• Collate and prepare required documentation for lender payout packs.

• Liaise with lenders, clients, and internal teams to resolve queries or missing information.

• Ensure deals are progressed promptly to completion and funds are released without unnecessary delay.

3. Documentation & Compliance

• Produce and review lender documentation to ensure accuracy and adherence to requirements.

• Maintain clear records of all proposals, approvals, and payout documents.

• Support compliance checks, ensuring deals meet regulatory and internal standards.

4. Operational Support

• Provide day-to-day support to sales, underwriting, and management teams.

• Assist with reporting, pipeline tracking, and workflow monitoring.

• Contribute to process improvement initiatives to drive efficiency across the business.

 

What you’ll bring

• Strong attention to detail and organisational skills.

• Ability to manage multiple tasks and deadlines in a fast-paced environment.

• Experience in financial services, asset finance, or a similar regulated environment desirable.

• Strong communication skills, both written and verbal, with the ability to liaise effectively with lenders, clients, and colleagues.

• Proficient in Microsoft Office and CRM systems (HubSpot experience desirable).

 

Values & Behaviours

• Demonstrates integrity, professionalism, and reliability.

• Works collaboratively across teams with a “can-do” attitude.

• Committed to delivering excellent client service.

• Supports Millbrook’s C.A.P.I.T.A.L values in all activities.

 

What You’ll Get:

Competitive salary from £27,500 + commission

Company pension scheme

Access to Mintago Salary Sacrifice

Your birthday off after completing probation

Structured progression routes as the business continues to grow

Interview Process:

Stage One – Introductory Call or Teams Call

A brief conversation to explore your background, experience, and motivations.

Stage Two – Face-to-Face Interview